The “Right Choice Promise” is offered exclusively by Hunter Douglas Gallery Dealers on new Hunter Douglas products. With this promise, after 21 days of enjoying your new purchase, if you are not thoroughly satisfied with the choice of product hanging in your window, you may choose a one-time only replacement Hunter Douglas product. There are some restrictions to this process and there may be some fees- your Victor Shade Sales representative can help you in the unlikely event you need to make another selection.